MacCentre
Форум: Mac и Mac OS X
Тема: Перегружается MacBook Pro 2017

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M4rina [29.06.2019 09:12] Перегружается MacBook Pro 2017:
Всем привет)

перегружается мак в режиме sleep. Выключить тоже не возможно, начинается перезагрузка с ошибкой

Power nap отключила, с открытой крышкой это помогает...
Сброс NVRAM & SMC не помог
Переустановка системы не помогла

Система обновилась, проблема пропала где-то на месяц, потом вдруг появилась снова, ничего лишнего/нового не устанавливала
Откат к более ранней версии через Time Machine не помог
Grafovich [29.06.2019 17:44] :
Внешние устройства подключены в момент сбоя? Сбоит при работе от сети или на акб тоже? Версия ОС какая?
Скопируйте сюда текст из терминала после ввода команды
pmset -g
M4rina [01.07.2019 15:10] :
Нет, ничего не подключено
в обоих случаях сбоит, версия ос 10.14.5

System-wide power settings:
Currently in use:
lidwake 1
autopoweroff 1
standbydelayhigh 86400
autopoweroffdelay 28800
proximitywake 1
standby 1
standbydelaylow 10800
ttyskeepawake 1
hibernatemode 3
powernap 0
gpuswitch 2
hibernatefile /var/vm/sleepimage
highstandbythreshold 50
womp 1
displaysleep 10
networkoversleep 0
sleep 0 (sleep prevented by sharingd, coreaudiod, coreaudiod, iTunes)
tcpkeepalive 1
halfdim 1
acwake 0
disksleep 0
Grafovich [02.07.2019 20:40] :
Попробуйте так:

sudo pmset -a autopoweroff 0
sudo pmset -a womp 0
sudo pmset -b tcpkeepalive 0
zyx [03.07.2019 02:06] :
Еще можно запустить стандартную консоль производительности. И в разделе энергопотребления посмотреть по процессам. Что не дает уснуть. Там теперь это в графическом показывают.
M4rina [03.07.2019 08:21] :
не помогло(
вот ошибка

Anonymous UUID: 1FAD5EDD-2413-85A3-BD7B-1627C8B3CD36

Wed Jul 3 11:06:52 2019

*** Panic Report ***
panic(cpu 0 caller 0xffffff7f9ec62040): "ACPI: Fatal opcode executed in \_PTS. Type = 0x01 Code = 0x00004d38 Arg = 0x00000000."@/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleACPIPlatform/AppleACPIPlatform-298.260.3/ACPICA/source/os_specific/service_layers/osdarwin.c:1568
Backtrace (CPU 0), Frame : Return Address
0xffffff9245743750 : 0xffffff801c1aea2d
0xffffff92457437a0 : 0xffffff801c2e9e95
0xffffff92457437e0 : 0xffffff801c2db70a
0xffffff9245743850 : 0xffffff801c15bb40
0xffffff9245743870 : 0xffffff801c1ae447
0xffffff9245743990 : 0xffffff801c1ae293
0xffffff9245743a00 : 0xffffff7f9ec62040
0xffffff9245743a10 : 0xffffff7f9ec82f70
0xffffff9245743a30 : 0xffffff7f9ec719c2
0xffffff9245743a80 : 0xffffff7f9ec92b51
0xffffff9245743b00 : 0xffffff7f9ec942b6
0xffffff9245743b40 : 0xffffff7f9ec94f7a
0xffffff9245743b90 : 0xffffff7f9ec8c4f1
0xffffff9245743bd0 : 0xffffff7f9ec90c56
0xffffff9245743c30 : 0xffffff7f9ec89bae
0xffffff9245743c80 : 0xffffff7f9ec4f0a7
0xffffff9245743cd0 : 0xffffff7f9ec534bf
0xffffff9245743cf0 : 0xffffff801c87c298
0xffffff9245743d70 : 0xffffff801c8af997
0xffffff9245743de0 : 0xffffff801c83f62f
0xffffff9245743e40 : 0xffffff801c83c29d
0xffffff9245743ea0 : 0xffffff801c838cf3
0xffffff9245743ef0 : 0xffffff801c838b90
0xffffff9245743f30 : 0xffffff801c856362
0xffffff9245743f70 : 0xffffff801c8558bc
0xffffff9245743fa0 : 0xffffff801c15b0ce
Kernel Extensions in backtrace:
com.apple.driver.AppleACPIPlatform(6.1)[AE00900F-6E82-31C1-82E7-23005F4219A4]@0xffffff7f9ec43000->0xffffff7f9ecdefff
dependency: com.apple.iokit.IOACPIFamily(1.4)[D039545F-9B61-3B0D-8F90-CCCAE5BD7A52]@0xffffff7f9d189000
dependency: com.apple.iokit.IOPCIFamily(2.9)[CC6A465F-5A24-304D-B9DF-8C27819CC214]@0xffffff7f9ca95000
dependency: com.apple.driver.AppleSMC(3.1.9)[A20E3E30-0CB9-3E88-9B52-F65FE643BCCF]@0xffffff7f9d192000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
18F132

Kernel version:
Darwin Kernel Version 18.6.0: Thu Apr 25 23:16:27 PDT 2019; root:xnu-4903.261.4~2/RELEASE_X86_64
Kernel UUID: 7C8BB636-E593-3CE4-8528-9BD24A688851
Kernel slide: 0x000000001be00000
Kernel text base: 0xffffff801c000000
__HIB text base: 0xffffff801bf00000
System model name: MacBookPro14,3 (Mac-551B86E5744E2388)

System uptime in nanoseconds: 44250941889102
last loaded kext at 112677177423: com.apple.filesystems.smbfs 3.3.2 (addr 0xffffff7fa0f29000, size 442368)
loaded kexts:
com.apple.filesystems.smbfs 3.3.2
com.apple.driver.AppleHIDALSService 1
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AudioAUUC 1.70
com.apple.fileutil 20.036.15
com.apple.filesystems.autofs 3.0
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.25.10
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.kext.AMDFramebuffer 2.0.9
com.apple.driver.AppleHDAHardwareConfigDriver 282.54
com.apple.kext.AMDRadeonX4000 2.0.9
com.apple.driver.AppleHDA 282.54
com.apple.driver.AppleGraphicsDevicePolicy 3.40.16
com.apple.AGDCPluginDisplayMetrics 3.40.16
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.12f1
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleIntelKBLGraphics 12.0.9
com.apple.driver.AppleIntelPCHPMC 2.0.1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.kext.AMD9500Controller 2.0.9
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AGDCBacklightControl 3.40.16
com.apple.driver.AppleThunderboltIP 3.1.2
com.apple.driver.eficheck 1
com.apple.driver.AppleGFXHDA 100.1.414
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleEmbeddedOSSupportHost 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleBacklight 170.12.11
com.apple.driver.AppleMCCSControl 1.5.9
com.apple.driver.AppleIntelKBLGraphicsFramebuffer 12.0.9
com.apple.driver.AppleMuxControl 3.40.16
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.driver.AppleVirtIO 2.1.3
com.apple.filesystems.hfs.kext 407.200.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleSystemPolicy 1.0
com.apple.driver.AppleTopCaseHIDEventDriver 138.3
com.apple.driver.AirPort.BrcmNIC 1400.1.1
com.apple.filesystems.apfs 945.260.7
com.apple.private.KextAudit 1.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 201
com.apple.security.TMSafetyNet 8
com.apple.driver.usb.cdc.acm 5.0.0
com.apple.driver.usb.serial 6.0.0
com.apple.driver.usb.cdc.ecm 5.0.0
com.apple.driver.usb.cdc.ncm 5.0.0
com.apple.driver.usb.AppleUSBiBridge 1.0
com.apple.kext.triggers 1.0
com.apple.kext.AMDRadeonX4100HWLibs 1.0
com.apple.driver.DspFuncLib 282.54
com.apple.kext.OSvKernDSPLib 528
com.apple.kext.AMDRadeonX4000HWServices 2.0.9
com.apple.iokit.IOAVBFamily 740.1
com.apple.plugin.IOgPTPPlugin 740.2
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.12f1
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.12f1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleThunderboltEDMSink 4.2.0
com.apple.driver.AppleThunderboltDPOutAdapter 5.6.4
com.apple.driver.AppleHDAController 282.54
com.apple.iokit.IOHDAFamily 282.54
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.driver.AppleIntelLpssUARTv1 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1
com.apple.kext.AMDSupport 2.0.9
com.apple.AppleGPUWrangler 3.40.16
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 530.51
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOAcceleratorFamily2 404.9
com.apple.iokit.IOSurface 255.5.4
com.apple.AppleGraphicsDeviceControl 3.40.16
com.apple.iokit.IOGraphicsFamily 530.66
com.apple.driver.AppleGraphicsControl 3.40.16
com.apple.driver.AppleUSBAudio 315.6
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.iokit.IOSerialFamily 11
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleActuatorDriver 2450.1
com.apple.driver.AppleHIDKeyboard 208
com.apple.driver.AppleHSBluetoothDriver 138.3
com.apple.driver.IOBluetoothHIDDriver 6.0.12f1
com.apple.iokit.IOBluetoothFamily 6.0.12f1
com.apple.driver.AppleMultitouchDriver 2450.1
com.apple.driver.AppleInputDeviceSupport 2440.2
com.apple.driver.AppleHSSPIHIDDriver 55.1
com.apple.driver.AppleHSSPISupport 55.1
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.driver.AppleThunderboltDPInAdapter 5.6.4
com.apple.driver.AppleThunderboltDPAdapterFamily 5.6.4
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.AppleThunderboltNHI 4.7.6
com.apple.driver.AppleHPM 3.4.1
com.apple.iokit.IOThunderboltFamily 6.8.4
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.security.quarantine 3
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 493.0.0
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 456.260.3
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 145.200.2
com.apple.iokit.IOSCSIBlockCommandsDevice 408.250.3
com.apple.iokit.IOSCSIArchitectureModelFamily 408.250.3
com.apple.iokit.IOStorageFamily 2.1
com.apple.kext.CoreTrust 1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 47
com.apple.iokit.IOTimeSyncFamily 740.2
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1

EOF
Model: MacBookPro14,3, BootROM 194.0.0.0.0, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.45f0
Graphics: kHW_IntelHDGraphics630Item, Intel HD Graphics 630, spdisplays_builtin
Graphics: kHW_AMDRadeonPro555Item, Radeon Pro 555, spdisplays_pcie_device, 2 GB
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
Bluetooth: Version 6.0.12f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: iBridge
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.1
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.1
M4rina [03.07.2019 08:21] :
я не понимаю куда там смотреть(
Grafovich [03.07.2019 16:57] :
Печально. У меня идеи пока кончились. Находил похожие случаи как ваш, там людям помогала только замена по гарантии. Точная причина ошибок неизвестна. Возможно, это железная ошибка и она не подлежит устранению (неточно).

Apple Communities:
А вы переустановку системы как делали, из режима рекавери или с флешки?
M4rina [04.07.2019 06:47] :
из рекавери
мне кажется, если б была проблема в железе. она бы не пропадала...
M4rina [04.07.2019 07:49] :
вощем загрузила в безопасном режиме, проблема исчезла... пока вроде ок, посмотрим... всем спасибо)
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