Проблема с утилитами принтера Canon PIXMA5000

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Тема: Проблема с утилитами принтера Canon PIXMA5000
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Alex1971 [25.01.2007 15:10] Проблема с утилитами принтера Canon PIXMA5000:
Товарищи, помогите
Траблы с утилитами для принтера Канон, а именно. после первого пуска утилит они отказываются работать. В папке Лайборари в Домашней папке создается файл xxx.plist и все после этого утилиты перестают запускаться
Система выдает сл. рапорт.
> > Date/Time: 2006-06-07 07:48:40.063 +0400
> > OS Version: 10.4.4 (Build 8G1165)
> > Report Version: 4
> >
> > Command: BJPrinterUtility
> > Path: /Library/Printers/Canon/BJPrinter/Utilities/
> > BJPrinterUtility.app/Contents/MacOS/BJPrinterUtility
> > Parent: WindowServer
> >
> > Version: 4.1.5 (4.1.5)
> > Build Version: 62
> > Project Name: PrintingCanon
> > Source Version: 100000
> >
> > PID: 183
> > Thread: 0
> >
> > Exception: EXC_BAD_ACCESS (0x0001)
> > Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
> >
> > Thread 0 Crashed:
> > 0 libSystem.B.dylib 0x9001b1a4 sscanf + 45
> > 1 ....print.app.bjprinterutility 0x00005f5e 0x1000 + 20318
> > 2 ....print.app.bjprinterutility 0x000058c0 0x1000 + 18624
> > 3 ....print.app.bjprinterutility 0x000035ed 0x1000 + 9709
> > 4 ....print.app.bjprinterutility 0x00002746 0x1000 + 5958
> > 5 ....print.app.bjprinterutility 0x00002661 0x1000 + 5729
> >
> > Thread 0 crashed with i386 Thread State:
> > eax: 0x00000000 ebx: 0x9001b187 ecx:0xffffffff edx: 0xbffffa5c
> > edi: 0x00000000 esi: 0x00342410 ebp:0xbffff938 esp: 0xbffff800
> > ss: 0x0000002f efl: 0x00010246 eip:0x9001b1a4 cs: 0x00000027
> > ds: 0x0000002f es: 0x0000002f fs:0x00000000 gs: 0x00000037
> >
> > Binary Images Description:
> > 0x1000 - 0x30fff jp.co.canon.bj.print.app.bjprinterutility
> > 4.1.5 /Library/Printers/Canon/BJPrinter/Utilities/
> > BJPrinterUtility.app/Contents/MacOS/BJPrinterUtility
> > 0x3a000 - 0x4efff jp.co.canon.bj.print.bjstatus.c 4.1.5 /
> > Library/Printers/Canon/BJPrinter/Frameworks/BJStatus.framework/
> > Versions/C/BJStatus
> > 0x65000 - 0x6efff jp.co.canon.bj.print.BJPrinterUtility2
> > 2.2.1 /Library/Printers/Canon/BJPrinter/Frameworks/
> > BJPrinterUtility2.framework/Versions/A/BJPrinterUtility2
> > 0x7a000 - 0x7dfff jp.co.canon.bj.bjversioncontrol 1.6.1 /
> > Library/Printers/Canon/BJPrinter/Frameworks/
> > BJVersionControl.framework/Versions/A/BJVersionControl
> > 0x83000 - 0x8cfff jp.co.canon.bsd.bjcommand2 1.4.11 /Library/
> > Printers/Canon/BJPrinter/Frameworks/BJCommand2.framework/Versions/A/
> > BJCommand2
> > 0x91000 - 0x91fff jp.co.canon.bj.bjpdelocalizedstring 1.8.1 /
> > Library/Printers/Canon/BJPrinter/Frameworks/
> > BJPDELocalizedString.framework/Versions/A/BJPDELocalizedString
> > 0x8fe00000 - 0x8fe4bfff dyld 44.17 /usr/lib/dyld
> > 0x90000000 - 0x9016efff libSystem.B.dylib /usr/lib/libSystem.B.dylib
> > 0x90214000 - 0x90250fff com.apple.CoreText 1.1.0 (???) /System/
> > Library/Frameworks/ApplicationServices.framework/Versions/A/
> > Frameworks/CoreText.framework/Versions/A/CoreText
> > 0x9027f000 - 0x90347fff com.apple.CoreFoundation 6.4.5 (368.26) /
> > System/Library/Frameworks/CoreFoundation.framework/Versions/A/
> > CoreFoundation
> > 0x9039d000 - 0x90642fff com.apple.CoreServices.CarbonCore 682.9
> > (679) /System/Library/Frameworks/CoreServices.framework/Versions/A/
> > Frameworks/CarbonCore.framework/Versions/A/CarbonCore
> > 0x906c3000 - 0x90733fff com.apple.framework.IOKit 1.4.1 (???) /
> > System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
> > 0x9074c000 - 0x907b4fff com.apple.CoreServices.OSServices 4.1 /
> > System/Library/Frameworks/CoreServices.framework/Versions/A/
> > Frameworks/OSServices.framework/Versions/A/OSServices
> > 0x90808000 - 0x90808fff com.apple.CoreServices 10.4 (???) /System/
> > Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
> > 0x9080b000 - 0x90884fff com.apple.audio.CoreAudio 3.0.2 /System/
> > Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
> > 0x908d3000 - 0x908d3fff com.apple.ApplicationServices 10.4 (???) /
> > System/Library/Frameworks/ApplicationServices.framework/Versions/A/
> > ApplicationServices
> > 0x908d6000 - 0x90955fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
> > 0x90983000 - 0x90a07fff com.apple.DesktopServices 1.3.2 /System/
> > Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/
> > DesktopServicesPriv
> > 0x90a4d000 - 0x90c7ffff com.apple.Foundation 6.4.3 (567.23) /System/
> > Library/Frameworks/Foundation.framework/Versions/C/Foundation
> > 0x90e3f000 - 0x90e65fff com.apple.SystemConfiguration 1.8.5 /System/
> > Library/Frameworks/SystemConfiguration.framework/Versions/A/
> > SystemConfiguration
> > 0x90e7a000 - 0x90e7afff com.apple.Carbon 10.4 (???) /System/Library/
> > Frameworks/Carbon.framework/Versions/A/Carbon
> > 0x9100d000 - 0x91023fff com.apple.LangAnalysis 1.6.2 /System/
> > Library/Frameworks/ApplicationServices.framework/Versions/A/
> > Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
> > 0x91036000 - 0x91041fff com.apple.speech.synthesis.framework 3.4 /
> > System/Library/Frameworks/ApplicationServices.framework/Versions/A/
> > Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
> > 0x9104c000 - 0x910affff com.apple.htmlrendering 66.1 (1.1.3) /
> > System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
> > HTMLRendering.framework/Versions/A/HTMLRendering
> > 0x910da000 - 0x91184fff com.apple.QD 3.10.7 (???) /System/Library/
> > Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
> > QD.framework/Versions/A/QD
> > 0x911c1000 - 0x9123efff com.apple.print.framework.PrintCore 4.4
> > (177.6) /System/Library/Frameworks/ApplicationServices.framework/
> > Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
> > 0x9128b000 - 0x91293fff com.apple.speech.recognition.framework 3.5 /
> > System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
> > SpeechRecognition.framework/Versions/A/SpeechRecognition
> > 0x9129e000 - 0x912bbfff com.apple.openscripting 1.2.3 (???) /System/
> > Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
> > OpenScripting.framework/Versions/A/OpenScripting
> > 0x912d3000 - 0x912e3fff com.apple.ImageCapture 3.0.3 /System/
> > Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
> > ImageCapture.framework/Versions/A/ImageCapture
> > 0x912f7000 - 0x912fafff com.apple.help 1.0.3 (32.1) /System/Library/
> > Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/
> > Versions/A/Help
> > 0x91300000 - 0x91305fff com.apple.CommonPanels 1.2.3 (73) /System/
> > Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
> > CommonPanels.framework/Versions/A/CommonPanels
> > 0x9130d000 - 0x91313fff com.apple.print.framework.Print 5.1
> > (192.3) /System/Library/Frameworks/Carbon.framework/Versions/A/
> > Frameworks/Print.framework/Versions/A/Print
> > 0x9131d000 - 0x91322fff com.apple.securityhi 2.0.1 (24742) /System/
> > Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
> > SecurityHI.framework/Versions/A/SecurityHI
> > 0x9132d000 - 0x9136efff com.apple.NavigationServices 3.4.3 /System/
> > Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
> > NavigationServices.framework/Versions/A/NavigationServices
> > 0x9139e000 - 0x913adfff libCGATS.A.dylib /System/Library/
> > Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
> > CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
> > 0x913b6000 - 0x913c1fff libCSync.A.dylib /System/Library/
> > Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
> > CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
> > 0x91414000 - 0x9142efff libRIP.A.dylib /System/Library/Frameworks/
> > ApplicationServices.framework/Versions/A/Frameworks/
> > CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
> > 0x9185e000 - 0x91878fff com.apple.FindByContent 1.5 /System/Library/
> > Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
> > FindByContent.framework/Versions/A/FindByContent
> > 0x91888000 - 0x91a3bfff com.apple.security 4.2.1 (24989) /System/
> > Library/Frameworks/Security.framework/Versions/A/Security
> > 0x91b42000 - 0x91b7efff com.apple.LaunchServices 10.4.6 (172) /
> > System/Library/Frameworks/ApplicationServices.framework/Versions/A/
> > Frameworks/LaunchServices.framework/Versions/A/LaunchServices
> > 0x91b96000 - 0x91e88fff com.apple.HIToolbox 1.4.5 (???) /System/
> > Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
> > HIToolbox.framework/Versions/A/HIToolbox
> > 0x91feb000 - 0x92036fff com.apple.HIServices 1.5.2 (???) /System/
> > Library/Frameworks/ApplicationServices.framework/Versions/A/
> > Frameworks/HIServices.framework/Versions/A/HIServices
> > 0x92aa5000 - 0x92ef4fff com.apple.CoreGraphics 1.258.20 (???) /
> > System/Library/Frameworks/ApplicationServices.framework/Versions/A/
> > Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
> > 0x92fd5000 - 0x92febfff libcups.2.dylib /usr/lib/libcups.2.dylib
> > 0x931f1000 - 0x93201fff com.apple.WebServices 1.1.3 (1.1.0) /System/
> > Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/
> > WebServicesCore.framework/Versions/A/WebServicesCore
> > 0x933b9000 - 0x93437fff com.apple.SearchKit 1.0.5 /System/Library/
> > Frameworks/CoreServices.framework/Versions/A/Frameworks/
> > SearchKit.framework/Versions/A/SearchKit
> > 0x93498000 - 0x93576fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
> > 0x935a6000 - 0x93637fff com.apple.ink.framework 101.2.1 (71) /
> > System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
> > Ink.framework/Versions/A/Ink
> > 0x93cff000 - 0x94282fff libBLAS.dylib /System/Library/Frameworks/
> > Accelerate.framework/Versions/A/Frameworks/vecLib.framework/
> > Versions/A/libBLAS.dylib
> > 0x942c0000 - 0x94672fff libLAPACK.dylib /System/Library/Frameworks/
> > Accelerate.framework/Versions/A/Frameworks/vecLib.framework/
> > Versions/A/libLAPACK.dylib
> > 0x946aa000 - 0x946effff libvMisc.dylib /System/Library/Frameworks/
> > Accelerate.framework/Versions/A/Frameworks/vecLib.framework/
> > Versions/A/libvMisc.dylib
> > 0x94ca3000 - 0x94d96fff libicucore.A.dylib /usr/lib/
> > libicucore.A.dylib
> > 0x94dfb000 - 0x94eadfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.
> > 0.9.7.dylib
> > 0x94f44000 - 0x95031fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
> > 0x9508c000 - 0x95094fff com.apple.DiskArbitration 2.1 /System/
> > Library/Frameworks/DiskArbitration.framework/Versions/A/
> > DiskArbitration
> > 0x9509d000 - 0x950affff libauto.dylib /usr/lib/libauto.dylib
> > 0x95421000 - 0x9543ffff com.apple.Metadata 10.4.4 (121.34) /System/
> > Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/
> > Metadata.framework/Versions/A/Metadata
> > 0x958cc000 - 0x958cefff libmathCommon.A.dylib /usr/lib/system/
> > libmathCommon.A.dylib
> > 0x958d4000 - 0x959a8fff com.apple.ColorSync 4.4.5 /System/Library/
> > Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
> > ColorSync.framework/Versions/A/ColorSync
> > 0x95a04000 - 0x95a11fff com.apple.audio.SoundManager 3.9.1 /System/
> > Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
> > CarbonSound.framework/Versions/A/CarbonSound
> > 0x95a2c000 - 0x95a57fff com.apple.AE 314 (313) /System/Library/
> > Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
> > AE.framework/Versions/A/AE
> > 0x95a75000 - 0x95ab2fff com.apple.CFNetwork 129.10 /System/Library/
> > Frameworks/CoreServices.framework/Versions/A/Frameworks/
> > CFNetwork.framework/Versions/A/CFNetwork
> > 0x95ac9000 - 0x95ac9fff com.apple.Accelerate 1.2.1 (Accelerate
> > 1.2.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/
> > Accelerate
> > 0x95bd6000 - 0x95c57fff com.apple.vImage 2.2 /System/Library/
> > Frameworks/Accelerate.framework/Versions/A/Frameworks/
> > vImage.framework/Versions/A/vImage
> > 0x95cc9000 - 0x95d9efff ATS /System/Library/Frameworks/
> > ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/
> > Versions/A/ATS
> > 0x95dfe000 - 0x95e05fff libbsm.dylib /usr/lib/libbsm.dylib
> > 0x95ed9000 - 0x95edafff libCyrillicConverter.dylib /System/Library/
> > CoreServices/Encodings/libCyrillicConverter.dylib
> > 0x95ee5000 - 0x95efbfff libJapaneseConverter.dylib /System/Library/
> > CoreServices/Encodings/libJapaneseConverter.dylib
> > 0x9699a000 - 0x9699afff com.apple.Accelerate.vecLib 3.2.1 (vecLib
> > 3.2.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/
> > Frameworks/vecLib.framework/Versions/A/vecLib
> > 0x96ab2000 - 0x96ae6fff com.apple.ImageIO.framework 1.4.4 /System/
> > Library/Frameworks/ApplicationServices.framework/Versions/A/
> > Frameworks/ImageIO.framework/Versions/A/ImageIO
> > 0x96af9000 - 0x96afdfff libGIF.dylib /System/Library/Frameworks/
> > ApplicationServices.framework/Versions/A/Frameworks/
> > ImageIO.framework/Versions/A/Resources/libGIF.dylib
> > 0x96b00000 - 0x96b5efff libJP2.dylib /System/Library/Frameworks/
> > ApplicationServices.framework/Versions/A/Frameworks/
> > ImageIO.framework/Versions/A/Resources/libJP2.dylib
> > 0x96b6f000 - 0x96b8bfff libJPEG.dylib /System/Library/Frameworks/
> > ApplicationServices.framework/Versions/A/Frameworks/
> > ImageIO.framework/Versions/A/Resources/libJPEG.dylib
> > 0x96c59000 - 0x96c73fff libPng.dylib /System/Library/Frameworks/
> > ApplicationServices.framework/Versions/A/Frameworks/
> > ImageIO.framework/Versions/A/Resources/libPng.dylib
> > 0x96c79000 - 0x96c7bfff libRadiance.dylib /System/Library/
> > Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
> > ImageIO.framework/Versions/A/Resources/libRadiance.dylib
> > 0x96c7e000 - 0x96cb5fff libRaw.dylib /System/Library/Frameworks/
> > ApplicationServices.framework/Versions/A/Frameworks/
> > ImageIO.framework/Versions/A/Resources/libRaw.dylib
> > 0x96cb9000 - 0x96cfcfff libTIFF.dylib /System/Library/Frameworks/
> > ApplicationServices.framework/Versions/A/Frameworks/
> > ImageIO.framework/Versions/A/Resources/libTIFF.dylib
> > 0x9d3e9000 - 0x9d44cfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
> > 0x9db2b000 - 0x9db50fff libvDSP.dylib /System/Library/Frameworks/
> > Accelerate.framework/Versions/A/Frameworks/vecLib.framework/
> > Versions/A/libvDSP.dylib
> > 0x9ddf9000 - 0x9de00fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
> > 0x9e5c4000 - 0x9e5d2fff libz.1.dylib /usr/lib/libz.1.dylib
> >
> > Model: iMac4,1, BootROM IM41.0039.B00, 2 processors, Intel Core
> > Duo, 2 GHz, 512 MB
> > Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
> > Memory Module: DIMM1/BANK 1, 512 MB, DDR2 SDRAM, 667 MHz
> > AirPort: spairport_wireless_card_type_airport_extreme (0x14E4,
> > 0x89), 100.9 (3.120.28.3)
> > Bluetooth: Version 1.7.1f14, 2 service, 0 devices, 1 incoming
> > serial ports
> > Network Service: Built-in Ethernet, Ethernet, en0
> > Serial ATA Device: WDC WD2500JS-40NGB2, 232.89 GB
> > Parallel ATA Device: MATSHITADVD-R UJ-846
> > USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
> > USB Device: HP Scanjet Scanner, Hewlett-Packard, Up to 12 Mb/sec,
> > 500 mA
> > USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
> > USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
> > USB Device: iP5000, Canon, Up to 12 Mb/sec, 500 mA
> > USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12
> > Mb/sec, 500 mA
> > USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/
> > sec, 100 mA
> > USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec,
> > 250 mA

Sava05 [25.01.2007 15:33] :
С утилитами - несколько "ваще" у Вас прозвучало. С тигром не работает бруазер. Увы. Прочие утилиты все делают исправно. Браузер легко заменить любой аналогичной программой. Есть глюк и с хорошей, в принципе, программой Easy-PhotoPrint. Она падает на попытке открыть папку Pictures. Решение оч. простое: создайте новую папку вне Pictures и кладите фото для печати в нее. С этой папкой у Easy-PhotoPrint проблем не будет. ))

Neo [25.01.2007 15:45] :
Скачайте новые драйверы (4.1.9) c сайта www.usa.canon.com.

Sava05 [25.01.2007 16:26] :

Neo писал(а):

Скачайте новые драйверы

К сожалению, это не решает проблемы. (( Папку Pictures они все равно не открывают. У меня, во всяком случае. Стоят все последние версии.

Neo [25.01.2007 16:35] :
Я только предположил :)

Sava05 [25.01.2007 16:41] :
Я и Эппл эти логи посылал... Еще полгода тому как... Вероятно, они сочли, что это вопрос Кэнон. )) На Пантере все было О.К.

Alex1971 [25.01.2007 20:29] :
Я установил новые дрова, проблема осталась. На эпл я тоже посылал, они так и сказали что это проблема канона, которому я тоже послал ни ответа ни привета. Да-ааа!!! Вобщем для того чтобы хотябы проверять уровень чернил или почистить головки я запретил доступ к этому файлу, и утилиты не падают

Sava05 [25.01.2007 20:40] :

Alex1971 писал(а):

хотябы проверять уровень чернил или почистить головки я запретил доступ к этому файлу

К какому файлу?? Я же написал уже: все нормально работает, если не пытаться открывать папку Pictures двумя программами: Easy-PhotoPrint и ImageBrowser. Положите фото в другие папки. Сервисные утилиты и печать из других программ никаких глюков не имеют. И загрузка фото прекрасно работает, и PhotoStitch, и др.

Alex1971 [25.01.2007 20:50] :
У меня не работают утилиты настройки, чистки головок, калибровки и тд BJPrinterUtility. app а файл /Users/Shared/Canon/BJPrinter/Library/Preferences/BJPrinterUtility.plist. Все остальное работает

Sava05 [26.01.2007 01:18] :
Вы принтер какой настраивали?? Чьи утилиты открываете?? Я не вижу у Вас принтера PIXMA. Вы в системе этот принтер выбрали?..
Вот что должно быть:
1. Сам принтер.
2. Настройка системных параметров.
(5000-го под рукой нет, но 3000 настраивается аналогично.)
[К сообщению приложены файлы: Canon IJ Printer Ut.jpg (59 кб), System PreferencesScreenSnapz001.jpg (86 кб)]

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